Privacy Policy

Effective date: May 10, 2026

Introduction Hardi Les Gars ("we", "us", "our") is committed to protecting the privacy of visitors and customers who use our website, mobile applications, and other online or offline services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights and choices regarding your information.

By accessing or using our Services, purchasing our products, or otherwise interacting with us, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Information you provide directly

• Account and profile information: name, email address, password, phone number, shipping and billing addresses, date of birth (optional).

• Payment information: payment card details or other payment instrument information necessary to process purchases (collected and processed by our payment processors; we may retain limited transaction details).

• Communication content: messages, reviews, survey responses, customer support inquiries, and other content you submit.

• Marketing preferences: opt-ins, consents, and choices about receiving marketing communications.

2. Information collected automatically

• Usage and analytics: pages visited, product views, search queries, clickstream, session duration, device and browser information, referrer, and other interaction data.

• Device and technical data: IP address, device identifiers, operating system, browser type, screen resolution, and other telemetry.

• Location data: approximate location derived from your IP address; precise geolocation only when you provide explicit permission (e.g., from a mobile device).

3. Information from third parties

• Service providers and partners: data we receive from payment processors, shipping carriers, analytics providers, advertising partners, and other vendors.

• Public and commercial sources: information from social media platforms, marketing data providers, and public records to enhance our services and marketing.

• Social logins: if you sign in using a third-party account (e.g., Apple, Google), we may receive basic profile information from that provider.

How We Use Information We use collected information for these primary purposes:

• To provide and improve the Services, process orders, fulfill shipments, and manage returns and exchanges.

• To communicate with you about orders, account activity, updates, and customer support.

• To deliver marketing and promotional communications when you consent; to personalize content, offers, and recommendations.

• To analyze usage trends and performance, monitor and protect the security and integrity of our Services, and detect fraud or abuse.

• To comply with legal obligations and respond to lawful requests by public authorities.

Legal Bases for Processing (where applicable) For visitors and customers in jurisdictions that require a legal basis (e.g., the European Economic Area), we rely on one or more of the following:

• Performance of a contract: processing necessary to enter into or perform our contract with you (e.g., order fulfillment).

• Legitimate interests: for fraud prevention, improving Services, security, and internal business operations, when those interests are not overridden by your rights.

• Consent: for marketing communications and certain cookies or tracking technologies where consent is required.

• Legal compliance: where processing is required to comply with legal obligations.

Sharing and Disclosure We may share information with:

• Service providers and vendors who perform functions.